The Company respects privacy, and We know that many care about how information is used and shared. This Privacy Policy outlines the practices adopted by Us for the purpose of safeguarding Your privacy, whilst instilling confidence in how We manage the personal data/company information You entrust to Us.
This Privacy Policy applies to the Company’s website www.jejakin.com to all associated subdomains, online services, and mobile applications. By visiting any of the Platform, You are accepting the practices described in this Privacy Policy. If You disagree with any of the terms herein, please immediately discontinue use of the Platform.
For the purposes of these Privacy Policy:
We reserve the right to make changes, updates, and/or add parts or all of the provisions of this Privacy Policy at any time and for any reason, in accordance with Our business going forward, and/or changes to Applicable Laws and regulations. We will alert You about any changes by updating the “Last Updated” date of this Privacy Policy, through a notification sent through the Platform, and/or to Your email address. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Platform.
By continuing to use Our Platform, You have agreed to the changes, updates, and/or additions that We have made to this Privacy Policy.
If You continue to use Our Platform after reading this Privacy Policy, You have agreed to this Privacy Policy – including its amendments – and may continue to use the Platform.
When You visit the Platform, the Company and its service providers may collect the following information that You provide:
The Company collects Your Personal Data/Company Information for the intention to process transactions, manage and expedite the application process, as well as other purposes as long as permitted by the Applicable Laws. Having accurate information about You permits Us to provide You with a smooth, efficient, and customized experience. Specifically, We may use information collected about You via the Platform to:
The Company strives to ensure that the information that You provide to Us is safe and cannot be used by irresponsible parties. For the security of Your data, We strongly recommend to always update applications and software and does not disclose passwords to any party.
You hereby agree that We may store the Personal Data/Company Information on a server located in a data centre directly managed by Us. The use of Personal Data/Company Information in connection with the use of the Platform will continue to be governed by this Privacy Policy in accordance with the Applicable Laws.
This Privacy Policy is governed by the laws of the Republic of Indonesia, and You are required to comply with all Applicable Laws.
The Company may need Your Personal Data/Company Information to process transactions. The Personal Data/Company Information that You provide to Us must be as accurate as possible and not misleading. You shall update and notify Us of any changes to Your Personal Data/Company Information. In the event of a data update, We will update the Personal Data/Company Information no later than 3 x 24 hours when an incident or request for data changes occurs, from the time We receive the request for data update and/or correction. By using the Platform, You waive the Company from any claims, suits, damages, and/or claims in connection with the failure of transaction processing on the Platform caused by any inaccuracy of the Personal Data/Company Information that You provide to Us.
If You are below 18 years old, has not married, or is under guardianship, then You require the consent of Your parents, guardians, or legal guardians to provide Personal Data to Us. By providing Your Personal Data to Us, You hereby represent and warrants that Your parent, legal guardian, or guardian has consented to the processing of Your Personal Data and personally acknowledges and agrees to adhere to this Privacy Policy. Additionally, they assume responsibility for Your actions.
When You provide Personal Data relating to other people, such as Your spouse, family members, and/or friends, it also means that You represent and guarantee that You have the authority and consent of the owner of the Personal Data to provide their Personal Data to Us for use following the purposes described in this Privacy Policy.
During a company’s use of the Platform, You representing the company warrants that it has obtained all of the company approvals (both internal and external) to provide Us with Company Information for processing in accordance with the provisions set out in this Privacy Policy.
We reserve the right from time to time to request authentication, verification, and/or updating of Your Personal Data/Company Information, ensuring that Your data and information are accurate, complete, and up-to-date, including temporarily or permanently suspending or not allowing You to access certain Features optimally if You have not authenticated and updated Your Personal Data/Company Information.
Provision of Your Personal Data/Company Information is voluntary. However, if You do not provide Us with Your Personal Data/Company Information, We cannot provide services or products or process payments from You.
Collection of Your Personal Data/Company Information occurs when You create or update an Account or any other time, if necessary, from time to time. We will collect Your Personal Data/Company Information every time You access or use the Platform. Other than that, We collect Personal Data/Company Information among other instances, when You:
We may also collect Your Personal Data/Company Information from third parties, such as advertisers, advertising networks, analytics providers, or other business partners from time to time, who operate their own services or operate services linked to Our services, subject to the terms and conditions and privacy policies applicable to each party. When We collect Personal Data/Company Information directly from services operated by third parties, We request Our business partners to take lawful and appropriate actions and have ensured that Personal Data/Company Information has been obtained on a lawful basis.
When You initiate, access, or visit and navigate through the Platform, We gather data for statistical analysis, data processing, and maintenance purposes. This enables Us to assess the performance of the Platform effectively. This data collection process serves various functions, including but not limited to:
Overall, the data collected during Your interaction with the Platform serves to enhance its performance, usability, and reliability, ultimately improving Your overall experience as a user.
If You utilize a virtual Account provided by Us to receive electronic money and/or electronic wallet payment from a payer, whether You are a service provider or merchant, We may collect certain information related to Your utilization including but not limited to service transacted, amount You collect from every transaction, withdrawal or settlement Account details and withdrawal or settlement history.
If You utilize and/or when a payment is made through the payment card or Account that You add in the Platform, We may collect certain information related to the transaction history (including receiver details), bill details, invoice details, and phone number details.
By continuing to access the Platform, use Features, and/or Our other services, You hereby provide clear and explicit consent to Us to obtain and collect Your Personal Data/Company Information as outlined in this Privacy Policy, and this consent is given without coercion, when You are in a competent condition, and in a conscious state.
We respect the confidentiality of Your Personal Data/Company Information, and We are committed to not selling, renting, displaying, or distributing Your Personal Data/Company Information without Your consent, unless otherwise specified by the Applicable Laws. We will only disclose Your Personal Data/Company Information to third parties as disclosed in this Privacy Policy and/or with Your consent, except for the purposes of using and operating the Platform and/or Features.
In maintaining the Platform, the Company cooperates/uses the services of third-party companies which assist in the processing of the users Personal Data/Company Information, including the following:
By continuing to access the Platform and using Our Features and other services, You hereby give express consent in any form to disclose Your Personal Data/Company Information to third parties as disclosed in this Privacy Policy that assist Us in providing services to You, and release Us from any claims and/or losses arising from the failure of such third parties to secure Your Personal Data/Company Information. You fully acknowledge that this consent is given without coercion, in a competent condition, and with full awareness.
If Your Personal Data/Company Information will be transferred outside of Indonesia, We will comply with the Applicable Law requirements regarding the protection of Personal Data/Company Information in Indonesia in doing so. In the event of transferring Personal Data/Company Information outside of Indonesia, We will take appropriate steps to ensure that the foreign receiving organization receiving the Personal Data/Company Information is bound by legally enforceable obligations to provide for the transferred Personal Data/Company Information a standard of protection at least equivalent to the protection under the Applicable Laws related to data protection.
We are authorized to disclose Your Personal Data/Company Information to comply with court orders or lawful government agency decisions or provisions of the Applicable Laws. Furthermore, if possible and permitted, We will provide written notice to You in the event We disclose Your Personal Data/Company Information.
We are authorized to disclose Your Personal Data/Company Information to third parties as disclosed in this Privacy Policy, relevant authorities, police, banks, authorized agencies, and/or other law enforcement agencies to monitor or investigate suspicious transactions or transactions suspected of containing elements of fraud, criminal acts, or violations of the Terms and Conditions, or provisions of the Applicable Laws, and take necessary actions as a follow-up to the results of such monitoring or investigation.
You understand and agree that in order to develop the Platform, We may use and share Your data and information that does not identify You individually, including for processing, development, and cooperation with third parties as disclosed in this Privacy Policy. We respect Your privacy, so the data and information that We may use and share are aggregate data without identifying You individually.
By using the Platform and the approval of this Privacy Policy, You have given Us permission to link to third-party sites. However, the Company is not responsible for the acquisition, collection, processing, analysis, use, storage, display, announcement, transmission, dissemination, deletion, and destruction of the Personal Data/Company Information by such third parties. Similarly, suppose You provide information directly to these sites. In that case, the privacy policies, and terms of service on those sites will apply, and the Company is not responsible for these sites’ information processing activities or privacy policies
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting You can activate to signal Your privacy preference not to have data about Your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, We do not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online. If a standard for online tracking is adopted that We must follow in the future, We will inform You about that practice in a revised version of this Privacy Policy. In such case, if You set the DNT signal on Your browser, We will respond to such DNT browser signals.
We use administrative, technical, and physical security measures to help protect Your personal information, in accordance with the provisions of the laws and regulations for the period specified in the regulations based on the Applicable Laws. While We have taken reasonable steps to secure the personal information You provide to Us, please be aware that despite Our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, We cannot guarantee complete security if You provide personal information.
You can request the deletion of Your Account from Us by providing reasons for deletion through the communication channels specified in this Policy. In the event of deleting Your Account, You consciously understand the consequences that You will not be able to use Our Features, Platform, or other services optimally because You are no longer registered as an active user. Please note that even if You are no longer a registered active user on the Platform, Your Personal Data/Company Information may still be retained for the period required by the Applicable Laws (retention period).
We have the authority to delete Your Personal Data/Company Information based on a written request from You or based on Our policy, in the manner We determine but subject to the Applicable Laws.
Whenever You use or visit the Platform, certain information may also be collected on an automated basis using cookies. Cookies are small application files stored on Your computer or mobile device. We use cookies to track user activity to enhance user interface and experience. Most mobile devices and internet browsers support the use of cookies; but You may adjust the settings on their mobile device or internet browser to reject several types of certain cookies or certain specific cookies. The mobile device and/or browser would also enable You to delete at any time whatever cookies have previously been stored. However, doing so may affect the functionalities available on the Platform. In general, browsers have features to control most cookies. To learn more about cookies, including but not limited to managing, deleting, and viewing which cookies are active, You are advised to visit www.aboutcookies.org or www.allaboutcookies.org.
The Company will delete or anonymize the Personal Data/Company Information that is under Our control if the Personal Data/Company Information is no longer needed to fulfil the purpose for which it was collected.
As stipulated in the Applicable Laws and Regulations, You as a Personal Data Subject have the following rights in relation to Your Personal Data:
You have the right to obtain clear information about the clarity of identity, the basis of legal interests, the purpose of requesting and using your personal data. Therefore, We provide information in this Privacy Policy.
You have the right to correct errors and/or inaccuracies in Your Personal Data. Changes to Your Personal Data can be directly through the Platform, or can contact Us.
You have the right to gain access to and obtain a copy of Personal Data about You in accordance with the provisions of the applicable laws and regulations.
You have the right to end the processing, erase, and/or destroy Personal Data about You in accordance with the provisions of certain laws and regulations.
You have the right to withdraw the initial consent to the processing of Personal Data that has been given to Us.
You have the right to object to any decision-making action based solely on automated processing, including profiling, that has legal or other significant effects on Your Personal Data. You should be aware that We do not adopt automated decision-making technologies that have legal or other significant effects on you.
You have the right to delay or restrict Our processing of Your Personal Data.
You have the right to sue and receive compensation for the breach of the processing of Personal Data concerning You in accordance with the provisions of the applicable laws and regulations.
You have the right to request that Personal Data be transferred to another Data Controller in a structured, commonly used, and electronic system-readable format.
If You have concerns about Our handling or treatment of Your Personal Data/Company Information or believes that Your privacy was violated, You may contact Us through Our Customer service, or Our contact listed in this Privacy Policy by explaining the identity and complaint
We will investigate Your complaints and respond to such complaints within a reasonable time after receiving complaints submitted by You.
In the event of a change of control or a change of ownership of all or part of Platform or Our Company, including the Platform, Your Personal Data/Company Information may/will be part of the transfer of such assets. We will further inform You in the event of a merger, separation, acquisition, consolidation or dissolution to You as the user of the Platform.
If You have any questions, comments, or claims regarding this privacy policy or wishes to obtain access or correct Your Personal Data/Company Information, please contact Our customer service via email [help@jejakin.com] or You can fill out the form through the this link.